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Returns & Exchanges
At Bird in Hand, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
4
Drop Off and Track
Hand off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing